Cookies Policy | Richards Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can make websites work more efficiently, help provide security, and give operators information about how visitors use online services.

Some cookies are placed directly by Richards Casino. Other cookies may be placed by trusted service providers that support website operations, security, analytics, advertising or other features. These third parties may process information collected through cookies in accordance with their own privacy notices and contractual arrangements.

Cookies do not usually contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may be associated with an account, device, browser or other online identifiers. Where this occurs, the information may be treated as personal information under applicable privacy law.

Similar technologies

The website may also use technologies that operate in a similar way to cookies. These can include pixels, tags, local storage, software development tools and device identifiers. This policy applies to those technologies where they are used for similar purposes, such as remembering preferences, measuring website activity or helping to protect accounts.

2. How cookies are used

Richards Casino may use cookies and similar technologies for the purposes set out below. The cookies used on the website may change over time as features, service providers, security requirements and legal obligations change.

Strictly necessary cookies: These support essential website functions, including page navigation, session management, account access, security controls and the prevention of suspicious activity. The website may not operate properly if these cookies are disabled.
Preference cookies: These remember choices made during a visit, such as language, region, display settings or cookie preferences. They can help make future visits more convenient.
Performance and analytics cookies: These help understand how visitors use the website, including which pages are viewed, how visitors move through the website and whether pages or features perform as expected. The information may be used to improve content, design and functionality.
Security and fraud prevention cookies: These help detect unusual activity, protect accounts and support the integrity of online gambling services. They may assist with identifying automated traffic, unauthorised access attempts or activity that may breach the applicable rules.
Functionality cookies: These support optional features and services that improve the user experience. If these cookies are disabled, some features may be unavailable or may not operate as intended.
Advertising and measurement cookies: Where used, these may help measure campaigns, limit repeated advertising and show content that is more relevant to a visitor's interests. They may also help understand whether promotional communications are effective.

Cookies may also help Richards Casino remember that a visitor has seen a notice, completed a preference selection or interacted with a particular part of the website. This can reduce repeated messages and help present information in a more consistent way.

Session and persistent cookies

Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on a device for a set period or until they are deleted. The retention period depends on the purpose of the cookie, the settings of the relevant service and applicable legal or operational requirements.

3. Your choices and cookie controls

You may be able to control cookies through the cookie preference tool displayed on the website, your browser settings or the settings of your device. Available controls may allow you to accept all cookies, reject optional cookies or select particular categories. Strictly necessary cookies may continue to operate because they are needed to provide requested website services.

You can usually change your browser settings to notify you when cookies are being placed, block cookies, delete existing cookies or prevent certain types of cookies from being stored. The steps vary between browsers and devices. Information about these controls is generally available in the help or privacy section of your browser or device settings.

If you block or delete cookies, some parts of the website may not function correctly. You may need to enter information again, lose saved preferences or experience reduced functionality. Blocking analytics or advertising cookies should not normally prevent access to essential website areas, but the available experience may differ.

Cookie choices are generally applied to the browser or device where they are made. If you use a different browser, device or private browsing session, you may need to set your preferences again. Clearing cookies can also remove the record of your previous choices.

Mobile devices and third-party settings

Mobile operating systems may provide additional controls for advertising identifiers, tracking technologies and application permissions. If the website links to or uses a service provided by another organisation, that organisation may offer separate privacy or cookie controls. Richards Casino does not control the settings or policies of third-party websites and services.

4. Information collected and shared through cookies

Depending on the cookie and the way you use the website, information collected may include your internet protocol address, browser type, device type, operating system, general location information, pages visited, links selected, visit times, referring website and information about website interactions. Cookie information may also include a unique identifier assigned to a browser or device.

This information may be used to operate and secure the website, maintain user sessions, remember settings, investigate technical problems, understand website performance, improve services and meet legal or regulatory responsibilities. It may be combined with information held for account, customer support, compliance or security purposes where this is permitted and reasonably necessary.

Richards Casino may share relevant information with service providers that perform functions on its behalf. These functions may include hosting, website analytics, security monitoring, fraud prevention, technical support and communications. Service providers are expected to handle information in accordance with applicable requirements and their arrangements with Richards Casino.

Information collected through cookies may be processed or stored outside Australia by Richards Casino or its service providers. Where this occurs, reasonable steps should be taken to address applicable privacy obligations and protect information against misuse, loss, unauthorised access, modification or disclosure.

Responsible gambling and age restrictions

Cookies must not be used to avoid age or identity checks, account restrictions, self-exclusion arrangements, responsible gambling controls or other safeguards. The website is intended for people who are legally permitted to use online gambling services in their location. You must not use another person's account or attempt to bypass security or eligibility requirements.

5. Updates, privacy rights and contact

This Cookies Policy may be updated from time to time to reflect changes to the website, cookies, service providers, technology, legal requirements or business practices. The latest version will be made available on the website, with the effective date or other notice where appropriate. You should review this page periodically so that you understand the current approach.

Your privacy rights may depend on your circumstances and applicable Australian privacy law. These rights may include requesting access to personal information, asking for inaccurate information to be corrected, making a privacy-related enquiry or raising a concern about the handling of information. Any request may be subject to identity verification, legal exceptions and other applicable requirements.

For privacy questions, cookie concerns or requests relating to personal information, please use the current contact or support method provided on the Richards Casino website. Do not include unnecessary sensitive information in an initial message. The support team may need additional information to verify your identity and assess your request.

If you have concerns about the handling of your personal information and the issue cannot be resolved directly, you may be able to contact the relevant Australian privacy regulator or another appropriate authority. Nothing in this policy limits any rights or remedies available to you under applicable law.